Complaints Regarding Your Dental Care

The Hawaii Dental Association Peer Review program is a confidential mediation program designed to assist patients who have experienced something unexpected or unfortunate in their dental treatment. The program can help in two specific areas only: 1. Quality of dental care, and 2. Appropriateness of dental care. Sorry, we do not help with complaints related to billing, office procedures or interactions with staff.

Please note that eligibility for the Hawaii Dental Association Peer Review program is limited to patients with complaints against dentists who are members of the Hawaii Dental Association, complaints must be regarding dental treatment received within the last twelve months and the complaint must not have been filed with any other entity, mediator, attorney or court.

The results of the Peer Review program are non-binding on the patient or the doctor, and there is no charge to access this program.  Please call the Hawaii Dental Association at 808-593-7956 or toll free at 800-359-6725 for assistance with the Hawaii Dental Association Peer Review program.